Insurance Coverage for Deviated Septum Surgery Complications - Otolaryngology

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Inquiry about nasal septum issues?


Hello Doctor: I had a deviated septum issue and underwent bilateral septoplasty and inferior turbinate resection before purchasing insurance.
After buying the policy, there was a note stating that any medical incidents related to the treatment of the deviated septum and its associated conditions would not be covered.
Recently, I underwent submucosal inferior turbinate resection, and the insurance company stated that this was a complication of the deviated septum and would not be covered.
However, the surgeon who performed the procedure said that this is not a complication of the deviated septum and should not be conflated.
I would like to ask if submucosal inferior turbinate resection can really be attributed to the deviated septum issue.
Thank you.

Mr. Zheng, 30~39 year old female. Ask Date: 2016/04/17

Dr. Zheng Jueyi reply Otolaryngology


Hello: In theory, the nasal septum and inferior turbinate are distinct anatomical structures.
However, during the initial nasal septoplasty, the treatment area encompasses both the nasal septum and the inferior turbinate.
If a second surgery is performed to further address the inferior turbinate, whether this is covered by insurance benefits should be discussed further with the insurance provider and the physician.
Wishing you peace and health.
Sincerely, Dr.
Jue-Yi Cheng, Director of the Department of Otolaryngology, Taoyuan General Hospital, Ministry of Health and Welfare.

Reply Date: 2016/04/17

More Info


When it comes to insurance coverage for medical procedures, particularly in the context of a deviated septum surgery and its complications, it is essential to understand the nuances of both the medical condition and the insurance policy. In your case, you have undergone surgery for a deviated septum, specifically a septoplasty and inferior turbinate reduction, and now face complications that the insurance company is attributing to the original condition.

Firstly, a deviated septum is a common condition where the nasal septum, the cartilage and bone that divide the nasal cavity, is displaced to one side. This can lead to various issues, including nasal obstruction, difficulty breathing, and increased susceptibility to sinus infections. Surgical intervention, such as septoplasty, aims to correct this deviation and alleviate associated symptoms.

The complications you are experiencing after your recent surgery, specifically the submucosal inferior turbinate reduction, may not necessarily be classified as a direct complication of the septoplasty. While the inferior turbinates are structures within the nasal cavity that can also contribute to nasal obstruction, the procedures performed on them are often considered separate from the septoplasty itself. The insurance company's stance that these complications are related to the original condition may stem from the policy's specific language regarding pre-existing conditions and their treatment.

Insurance policies often contain clauses that exclude coverage for complications arising from pre-existing conditions. This means that if your policy explicitly states that any treatment related to your deviated septum or its complications is not covered, the insurance company may deny claims related to subsequent surgeries or treatments, even if they are not direct complications of the initial surgery.

To address your concerns, it is crucial to review the specific language of your insurance policy. Look for definitions of "pre-existing conditions," "complications," and any exclusions related to treatments for nasal issues. If the policy states that complications from a deviated septum are not covered, it may be challenging to argue against the insurance company's decision.

However, if your surgeon believes that the submucosal inferior turbinate reduction is not a complication of the septoplasty, you may have grounds to appeal the insurance company's decision. It would be beneficial to obtain a detailed letter from your surgeon explaining the medical rationale behind the procedures and why they should not be considered complications of the deviated septum surgery. This letter can serve as supporting documentation in your appeal process.

Additionally, consider consulting with a healthcare attorney or an insurance advocate who can provide guidance on navigating the complexities of insurance claims and appeals. They can help you understand your rights and the best course of action to take in your situation.

In summary, while the insurance company's denial may seem unjust, it is often rooted in the specific terms of the policy regarding pre-existing conditions and complications. By gathering comprehensive medical documentation and seeking professional advice, you can better advocate for your case and potentially secure the coverage you need for your treatment.

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