How to Obtain Scar Removal Cost Documentation for Insurance Claims - Dermatology

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Scar removal cost


My relative is in the process of negotiating a settlement for a car accident.
Due to the accident, they have a keloid scar from surgery, and the insurance company is requesting proof of the scar treatment costs.
How can I obtain this proof? Can I visit a cosmetic clinic to get a diagnosis certificate from a physician stating that laser treatment is necessary? If the physician can issue a diagnosis certificate indicating the need for laser treatment, can this certificate also specify the number of required sessions? What would the estimated costs be?

Niming, 50~59 year old female. Ask Date: 2021/11/20

Dr. Wu Yuxin reply Dermatology


A medical certificate documents the illness and treatment provided, while recommendations for future treatments that have not yet occurred are typically recorded in the medical history.

Reply Date: 2021/11/20

More Info


To obtain documentation for scar removal costs for insurance claims, you will need to follow a few steps to ensure that you have the necessary paperwork to support your claim. Here’s a comprehensive guide on how to proceed:
1. Consult a Medical Professional: First and foremost, you should schedule an appointment with a dermatologist or a plastic surgeon who specializes in scar treatment. During this consultation, discuss the nature of the scar, its appearance, and the treatment options available. The physician will evaluate your scar and recommend appropriate treatments, which may include laser therapy, surgical revision, or other modalities.

2. Obtain a Diagnosis and Treatment Recommendation: After the evaluation, request a formal diagnosis and a treatment plan from the physician. This document should outline the medical necessity for the treatment, which is crucial for insurance purposes. The physician can specify that laser treatment is recommended and may also indicate how many sessions are typically required for optimal results.

3. Detailed Treatment Plan: When the physician provides the treatment plan, ask them to include details such as:
- The type of treatment (e.g., laser therapy).

- The number of sessions recommended.

- The estimated cost per session.

- The expected outcomes and any potential risks associated with the treatment.

4. Cost Estimates: Inquire about the cost of the treatment. Laser treatment for scars can vary significantly based on the type of laser used, the severity of the scar, and the geographic location of the clinic. On average, laser treatments can range from $200 to $1,500 per session. It’s advisable to get a written estimate from the clinic that includes the total expected cost for the recommended number of sessions.

5. Documentation for Insurance: Once you have the diagnosis, treatment plan, and cost estimates, compile these documents to submit to your insurance company. Ensure that all documents are clear, legible, and signed by the treating physician. Some insurance companies may have specific forms that need to be filled out, so check with them to ensure you have everything required.

6. Follow Up with Insurance: After submitting your claim, follow up with the insurance company to confirm that they have received your documentation and to inquire about the timeline for processing your claim. Be prepared to provide additional information if requested.

7. Consider Medical Aesthetic Clinics: If you are considering treatment at a medical aesthetic clinic, ensure that the clinic is reputable and that the practitioners are qualified. You can request a similar diagnosis and treatment plan from them, and they should be able to provide you with the necessary documentation for insurance claims as well.

8. Insurance Coverage: Keep in mind that not all insurance policies cover cosmetic procedures, including scar removal treatments. It’s essential to check your policy details or speak with your insurance representative to understand what is covered and what documentation is required for reimbursement.

In summary, obtaining scar removal cost documentation for insurance claims involves consulting with a qualified medical professional, obtaining a detailed treatment plan and cost estimates, and compiling all necessary documentation for submission to your insurance company. By following these steps, you can ensure that you have the appropriate paperwork to support your claim and increase the likelihood of receiving coverage for your treatment.

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