Medical Diagnosis Issues in Orthopedic Care - Orthopedics

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Regarding medical diagnostic issues?


I consulted a physician after being kicked in the right arm and went to a clinic for treatment (chief complaint).
After undergoing rehabilitation, I requested a medical certificate and noticed that the physician's medical summary stated: A: Summary: contusion of the right upper arm O: trauma: impact.
I would like to ask the physician if, when writing the diagnosis (medical condition), there is a situation where, when applying for health insurance, the fixed options provided by the insurance must be used? If there are no suitable options, should the closest condition, such as contusion or impact, be used instead of a non-existent option like "kicked injury," treating the kicked injury as a type of contusion or impact? Thank you for your response amidst your busy schedule! (The reason for this inquiry is due to similar issues where there are discrepancies between the consultation and the diagnosis name: for example, being slapped near the zygomatic area resulting in facial redness and swelling, with glasses knocked off causing abrasions around the eye socket, but later discovering that the physician's diagnosis was facial and scalp contusions, which seemed strange; additionally, I sought treatment for dry eyes, and the physician in the clinic did not mention keratitis, but upon receiving the receipt, I found out that the diagnosis was keratitis...)

Liu0Shuang, 50~59 year old female. Ask Date: 2022/07/02

Dr. Zhan Xian reply Orthopedics


Hello Ms.
Liu, the diagnosis on the medical certificate is based on the physician's examination results, while the cause of the injury is described by the patient, and the physician did not witness it firsthand.
If there are any insurance or other requirements, you can discuss them with the physician and have them noted in the medical records.

Reply Date: 2022/07/02

More Info


Understanding medical diagnosis issues in orthopedic care can be quite complex, especially when it comes to the terminology used by healthcare professionals and how it relates to insurance claims. In your case, you mentioned that after sustaining an injury to your right arm, the physician documented it as an "upper arm contusion" due to trauma from a kick. This raises several important points regarding medical documentation and diagnosis.

Firstly, it is common practice for physicians to use standardized medical codes and terminology when documenting patient encounters. These codes are often derived from systems such as the International Classification of Diseases (ICD) or Current Procedural Terminology (CPT). When a physician encounters a situation that does not have a specific code, they may choose the closest applicable diagnosis. In your case, "contusion" or "trauma" may have been selected because there is no specific code for "kick injury." This is a standard practice to ensure that the documentation aligns with the available coding options for insurance claims.

Secondly, the terminology used in medical documentation is crucial for accurate billing and insurance reimbursement. If a specific injury type, such as a "kick injury," does not exist in the coding system, the physician must select the most appropriate alternative. This can sometimes lead to confusion for patients, as the documented diagnosis may not precisely reflect the nature of the injury. However, it is important to understand that the physician's primary goal is to ensure that the documentation is compliant with coding regulations while still providing appropriate care.

Moreover, the discrepancies you noted in other instances, such as the diagnosis of facial contusions after being slapped or the diagnosis of keratitis for dry eyes, highlight a broader issue in medical documentation. Patients may feel that the terms used do not accurately represent their experiences or the specifics of their injuries. This can lead to frustration, especially when the documentation impacts insurance claims or personal understanding of their health conditions.

To address these concerns, it is advisable for patients to engage in open communication with their healthcare providers. If you feel that the diagnosis does not accurately reflect your condition, it is entirely appropriate to discuss this with your physician. They can provide clarification on why certain terms were used and how they relate to your specific injury. Additionally, if you have concerns about how your diagnosis might affect insurance claims, discussing this with the billing department of the healthcare facility can provide further insight.

In conclusion, while the use of standardized medical terminology is essential for accurate documentation and billing, it can sometimes lead to misunderstandings between patients and healthcare providers. It is crucial for patients to advocate for themselves by asking questions and seeking clarification on their diagnoses. This not only helps in understanding their health conditions better but also ensures that they receive the appropriate care and support they need. If you continue to have concerns about your diagnosis or treatment, consider seeking a second opinion from another orthopedic specialist, as they may provide additional insights or alternative treatment options.

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