How to Request Your Eye Doctor for an Extra Bottle of Eye Drops - Ophthalmology

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How to ask the doctor to prescribe an additional bottle of eye drops?


Hello, Doctor: I happened to see the reimbursement standards for Eyefrom eye drops in November, which state that starting from July 2022, patients can receive four bottles for three months for both eyes.
However, during my follow-up appointment in September, my doctor prescribed me three bottles for three months.
I only found out about this new information in early November, and I have a follow-up appointment in December.
I would like to ask my ophthalmologist to prescribe four bottles for three months since the reimbursement regulations have changed in July.
However, I feel hesitant to bring this up, as I worry that the doctor might think I am questioning their professionalism in prescribing.
If I don't ask, will my ophthalmologist still prescribe three bottles? If I do decide to ask, could you please advise me on how to approach my ophthalmologist about prescribing four bottles for three months? Thank you, Doctor.

Azhong, 40~49 year old female. Ask Date: 2022/11/13

Dr. Gao Pilin reply Ophthalmology


Hello: If the current dosage is sufficient, there is no need to increase it.
If there have been several days without medication, please inform the doctor about the actual situation, stating that three bottles are not enough and asking if it can be changed to four bottles.
I believe the doctor will make the appropriate adjustments.

Reply Date: 2022/11/13

More Info


When it comes to requesting an additional bottle of eye drops from your eye doctor, communication is key. It’s understandable to feel hesitant about approaching your doctor, especially if you’re concerned about how they might perceive your request. However, it’s important to remember that your healthcare provider is there to help you manage your eye health, and they appreciate open communication from their patients.

First, it’s essential to understand the context of your request. You mentioned that you discovered a change in the reimbursement policy that allows for four bottles of eye drops over three months, whereas your doctor prescribed only three bottles during your last visit. This is a valid reason to bring up the topic with your doctor, as it directly relates to your treatment and medication management.

Here’s how you can approach the conversation:
1. Be Honest and Direct: When you meet with your doctor, you can start by expressing your appreciation for their care. Then, you can mention that you recently learned about the updated reimbursement policy that allows for four bottles instead of three. For example, you might say, “I really appreciate the care you’ve provided. I recently found out that the reimbursement policy has changed, and I can now receive four bottles of eye drops over three months. Would it be possible to adjust my prescription accordingly?”
2. Share Your Experience: If you have been experiencing any issues with your current prescription, such as running out of drops before your next appointment, it’s helpful to share this information. You could say, “I’ve noticed that I sometimes run out of the eye drops before my next appointment, and having an extra bottle would really help manage my symptoms better.”
3. Ask for Their Professional Opinion: After stating your case, you can ask your doctor for their thoughts on the matter. This shows that you respect their expertise and are open to their recommendations. You might say, “What do you think about this change? Would you be comfortable prescribing four bottles instead of three?”
4. Be Prepared for Any Response: Your doctor may agree to your request, or they may have reasons for sticking with the three-bottle prescription. If they do not agree, ask for clarification on their decision. Understanding their reasoning can help you feel more comfortable with the outcome.

5. Follow Up: If your doctor agrees to the change, make sure to thank them for accommodating your request. If they do not, consider asking if there are any alternatives or if you can revisit the topic at your next appointment.

In summary, approaching your eye doctor about increasing your prescription is not only reasonable but also a part of managing your health effectively. Open communication can lead to better understanding and care. Remember, your doctor is there to support you, and they will appreciate your proactive approach to your eye health.

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