Conflicting Diagnoses: Ear Pain and Possible Conditions - Otolaryngology

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Two doctors have provided inconsistent diagnoses, causing anxiety?


Hello, doctor.
I have been experiencing pain when pressing on a spot three centimeters above the mastoid bone behind my right ear, extending three centimeters to the right.
I first visited an ENT specialist who informed me that it was a viral infection and that I only needed to take pain relievers for relief, with no major issues.
However, I was advised not to consume hot drinks, as they could exacerbate the pain and cause sneezing.
After following the prescribed medication for a day without relief, I sought a second opinion at another clinic, where the doctor diagnosed me with mastoiditis.
However, my eardrum and other areas were reported to be fine.
Upon researching mastoiditis online, I found that it typically requires hospitalization for treatment.
The doctor prescribed antibiotics and pain relievers, which made me very anxious.
I then returned to the first clinic to ask the doctor if my condition was indeed that serious.
The doctor reassured me that it was not mastoiditis, as the location of mastoiditis is on the bony prominence below the ear, and since my eardrum is intact and there is no discharge.
I would like to ask you whether I actually have mastoiditis or if, as the first ENT doctor suggested, it is simply a viral infection.
Thank you for clarifying this for me.

An An, 20~29 year old female. Ask Date: 2023/01/17

Dr. Li Jiaxuan reply Otolaryngology


Subcutaneous infection occurs deeper than fascial inflammation, specifically in the mastoid process.
Mastoiditis often includes symptoms of ear inflammation such as hearing loss or ear discharge.
Additionally, an X-ray examination can be performed.
Wishing you good health.

Reply Date: 2023/01/17

More Info


Ear pain can be a complex issue, especially when conflicting diagnoses arise from different healthcare providers. In your case, you have experienced pain in a specific area near the mastoid bone (the bony prominence behind the ear), and you've received varying opinions regarding the underlying cause of your symptoms.

Initially, the first ENT specialist suggested that your condition was due to a viral infection, recommending pain relief medication and advising you to avoid hot drinks to prevent exacerbating your symptoms. This diagnosis implies that the pain could be related to a viral upper respiratory infection, which is common and can lead to referred pain in the ear area. Viral infections often resolve on their own, and symptomatic treatment is typically sufficient.

However, after your symptoms persisted, you sought a second opinion, where the doctor diagnosed you with mastoiditis (乳突炎). Mastoiditis is an infection of the mastoid bone that can occur as a complication of untreated ear infections. It is characterized by pain, swelling, and sometimes fever, and it often requires more aggressive treatment, including antibiotics or even hospitalization in severe cases. The fact that your eardrum was intact and there was no discharge or pus noted is significant, as these findings can help differentiate between mastoiditis and other conditions.

The conflicting diagnoses may stem from the complexity of ear-related issues. The mastoid area is anatomically close to the middle ear, and infections can spread from one area to another. Additionally, the symptoms of mastoiditis can sometimes overlap with those of other conditions, such as simple viral infections or even temporomandibular joint (TMJ) disorders, which can also cause referred pain to the ear.

Given your situation, it is essential to consider a few key points:
1. Symptoms and History: The location of your pain and the absence of other symptoms (like fever or drainage) can help narrow down the diagnosis. If the pain is localized and there are no systemic signs of infection, it may lean more towards a viral infection or a less severe condition.

2. Follow-Up Care: If your symptoms persist or worsen, it is crucial to follow up with an ENT specialist. They may recommend imaging studies, such as a CT scan, to evaluate the mastoid area more thoroughly and rule out any serious conditions like mastoiditis.

3. Seek a Third Opinion: If you are still uncertain about the diagnosis, seeking a third opinion from another ENT specialist can provide further clarity. Different doctors may have varying levels of experience with specific conditions, and a fresh perspective can be beneficial.

4. Treatment Options: In the meantime, continue to manage your pain with over-the-counter pain relievers as advised by your healthcare provider. Avoiding irritants, staying hydrated, and resting can also help your recovery.

5. Monitoring Symptoms: Keep track of any changes in your symptoms, such as the development of fever, increased swelling, or changes in hearing. These could indicate a need for more urgent medical evaluation.

In conclusion, while the initial diagnosis of a viral infection may be accurate, the possibility of mastoiditis cannot be entirely ruled out without further investigation. It is essential to communicate openly with your healthcare providers, ask questions, and advocate for your health to ensure you receive the appropriate care.

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