Facial Symptoms: When to See a Neurologist or Family Doctor? - Family Medicine

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Facial issues


On the first day, my left eye felt very sore and would tear up intermittently.
On the second day, I started experiencing pain behind my ear.
When I smile, my mouth noticeably tilts to the right, and when I drink liquids, they spill out.
I also make a clicking sound when eating.
On the third day, the previous symptoms persisted, and I found it difficult to speak for long; my mouth would tilt, and when I get angry, I experience tinnitus, with sounds feeling muffled.
My eyelid twitches intermittently, I have headaches on the left side and at the back of my head, and there is a feeling of swelling in my right cheek.
I also have soreness in the bone below my left earlobe, and when I open my mouth wide, I feel a tingling sensation in my right face.
Both eyes can close normally.
I would like to know if I should see a neurologist or which specialist I should consult.
Thank you.

Amy, 30~39 year old female. Ask Date: 2024/07/25

Dr. Lin Zhebin reply Family Medicine


Hello: Your physical discomfort may be related to issues such as a stroke, nerve compression and inflammation, facial nerve palsy, or temporomandibular joint disorders, among others.
It is recommended that you first consult a neurologist.

Reply Date: 2024/07/25

More Info


Based on the symptoms you've described, it is crucial to seek medical attention promptly. The combination of facial asymmetry, ear pain, difficulty with speech, and other neurological symptoms suggests a possible issue with the facial nerve, which could be indicative of conditions such as Bell's palsy, a stroke, or other neurological disorders.


When to See a Neurologist or Family Doctor
Given the complexity of your symptoms, it is advisable to see a neurologist. Neurologists specialize in disorders of the nervous system, which includes the brain, spinal cord, and peripheral nerves. They are well-equipped to diagnose and treat conditions that affect facial nerves and can perform necessary tests to rule out serious issues like a stroke or other neurological conditions.

However, if you are unable to see a neurologist immediately, starting with your family doctor is also a viable option. They can conduct an initial assessment and refer you to a specialist if needed.

Symptoms Breakdown
1. Facial Asymmetry: The noticeable drooping of the mouth when smiling suggests a potential issue with the facial nerve (cranial nerve VII). This could be due to Bell's palsy, which is characterized by sudden, temporary weakness or paralysis of the facial muscles.
2. Tearing and Eye Symptoms: The persistent tearing and discomfort in the eye may indicate that the facial nerve is not functioning properly, affecting the muscles that control eyelid closure and tear production.

3. Ear Pain and Tinnitus: Pain behind the ear and the sensation of fullness or ringing in the ear (tinnitus) can also be related to facial nerve issues, as the facial nerve runs near the ear.

4. Speech Difficulties: Difficulty speaking and the inability to control saliva while drinking suggest that the muscles involved in these actions are compromised, which is consistent with facial nerve dysfunction.

5. Headaches and Pain: The headaches and localized pain in the back of the head could be secondary to the stress and tension caused by the facial symptoms, or they could indicate a more systemic issue that needs to be evaluated.


Possible Conditions
- Bell's Palsy: This is the most common cause of sudden facial paralysis and is often temporary. It can be triggered by viral infections.


- Stroke: A stroke can cause sudden weakness in the face and other neurological symptoms. This is a medical emergency and requires immediate attention.

- Multiple Sclerosis (MS): MS can cause various neurological symptoms, including facial nerve issues, but this is less common.

- Other Neurological Disorders: Conditions such as Ramsay Hunt syndrome (which involves shingles affecting the facial nerve) or tumors affecting the cranial nerves could also be considered.


Next Steps
1. Seek Immediate Medical Attention: Given the severity and combination of your symptoms, it is essential to seek medical help as soon as possible. If you experience sudden weakness, confusion, or severe headache, go to the emergency room.

2. Diagnostic Tests: A neurologist may recommend imaging studies such as an MRI or CT scan to assess the brain and rule out a stroke or other structural issues. Electromyography (EMG) may also be performed to evaluate the electrical activity of the facial muscles.

3. Treatment Options: Depending on the diagnosis, treatment may include corticosteroids to reduce inflammation (if Bell's palsy is diagnosed), antiviral medications, physical therapy, or other interventions tailored to the specific condition.

4. Follow-Up Care: Regular follow-up with your healthcare provider is crucial to monitor your symptoms and adjust treatment as necessary.

In summary, your symptoms warrant a thorough evaluation by a healthcare professional, preferably a neurologist, to determine the underlying cause and appropriate treatment. Do not delay in seeking care, as early intervention can significantly affect outcomes in neurological conditions.

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