How to Reschedule Your Eye Exam and Visual Field Test After a Typhoon - Ophthalmology

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Visual field examination arrangement


Hello Dr.
Ke, I had originally scheduled an appointment for September 29th in the morning for a visual field and dilation examination, but the clinic is closed that day due to the typhoon.
Should I just go online to book any available appointment slot with you to arrange the examination immediately? Or do I still need to have you arrange the time? Note: Medical record number: 1101366 Name: Tian Wuqi.
Thank you for your assistance!

Jackal, 40~49 year old female. Ask Date: 2008/09/28

Dr. Ke Meilan reply Ophthalmology


Hello! Please call 03-5326151.
Regarding #2451, may I ask when the visual field test can be scheduled? You can register on the same day as the appointment date.
Wishing you peace and good health.

Reply Date: 2008/09/28

More Info


Hello, Tien Wu-Chi,
Thank you for reaching out regarding your eye exam and visual field test that was affected by the typhoon. It’s understandable to be concerned about rescheduling these important appointments, especially considering the potential impact on your eye health.

In general, when a scheduled appointment is canceled due to unforeseen circumstances like a typhoon, the best course of action is to check with the clinic or hospital where you had your appointment. Here are some steps you can take to reschedule your eye exam and visual field test:
1. Contact the Clinic Directly: It’s advisable to call the clinic or hospital directly. They can provide you with the most accurate information regarding rescheduling. They may have specific protocols in place for patients whose appointments were canceled due to emergencies.

2. Online Rescheduling: If your clinic offers an online appointment system, you can log in to your account and check if you can reschedule your appointment directly. Many clinics allow patients to select a new date and time that works for them.

3. Follow Up on Your Medical Record: Since you mentioned your medical record number (1101366), it’s helpful to have that information ready when you contact the clinic. This will allow the staff to quickly access your records and assist you in rescheduling.

4. Ask About Availability: When you reach out, inquire about the earliest available slots for both the visual field test and the dilated eye exam. Given that these tests are crucial for monitoring your eye health, it’s important to get them done as soon as possible.

5. Confirm the New Appointment: Once you have rescheduled, make sure to confirm the details of your new appointment, including the date, time, and any preparations you may need to make (such as avoiding certain medications or not wearing contact lenses).

6. Stay Informed About Weather Conditions: Since your original appointment was affected by a typhoon, keep an eye on the weather forecasts and any announcements from the clinic regarding potential closures or rescheduling due to adverse weather conditions.

7. Consider Alternative Locations: If your usual clinic is unable to accommodate you soon, you might want to consider checking other nearby clinics or hospitals that offer similar services. Just ensure that they have access to your medical history if necessary.

In summary, while you may be able to reschedule your appointment online, it’s often best to confirm with the clinic directly to ensure that you follow their specific procedures. This will help you avoid any confusion and ensure that you receive the care you need in a timely manner.

If you have any further questions or need assistance with anything else, feel free to ask. Your eye health is important, and it's great that you're proactive about your appointments.

Best regards,
Doctor Q&A Teams
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