Navigating Hospital Drug Procurement Challenges: Seeking Alternatives for Patients - Pharmacology

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Pharmaceutical Procurement


I would like to inquire about a situation where a hospital physician prescribed a new medication, but the patient is experiencing adverse effects and wishes to switch back to the previous medication.
However, the physician stated that the hospital only procured the new medication.
I asked the hospital pharmacist, and they confirmed that the hospital's procurement contract only includes the new medication, making it impossible to revert to the previous one.
I would like to know what options are available to resolve this issue.
Thank you!

vigi, 30~39 year old female. Ask Date: 2023/07/25

Dr. Zheng Shuwen reply Pharmacology


Hello, regarding your inquiry, here is our response: Concerning the medication prescribed by your physician, since the name of the medication has not been provided, we are unable to fully understand your medication usage situation.
We sincerely recommend that you have an in-depth discussion with your attending physician to obtain clearer clinical considerations and advice.
If you encounter a situation where you need to change your medication, we suggest that you proactively consult with your physician or pharmacist to confirm the usage, dosage, and other relevant information for the new medication, and closely monitor your body's reactions.
If you experience any discomfort or other issues while using the new medication, please do not hesitate to communicate further with your physician or pharmacist to receive timely responses.
If you have any other questions, feel free to call us during business hours.
Thank you.
Consultation phone: 03-3698553 #2505 Business hours: Monday to Tuesday: 08:30 AM - 10:00 PM Wednesday to Friday: 08:30 AM - 06:00 PM Saturday: 08:30 AM - 02:00 PM

Reply Date: 2023/07/25

More Info


Navigating the complexities of hospital drug procurement can be a challenging experience for both patients and healthcare providers. When a patient is prescribed a new medication that does not suit their needs, and the hospital has limited options due to procurement contracts, it can lead to frustration and concern about the continuity of care. Here are some strategies and considerations that may help in addressing this issue.

Firstly, it is essential to understand the hospital's procurement policies. Hospitals often enter into contracts with pharmaceutical companies to secure medications at a lower cost, which can limit the availability of certain drugs. If a patient is experiencing adverse effects from a newly prescribed medication, it is crucial to communicate this clearly to the prescribing physician. The physician may not be aware of the patient's difficulties, and a candid discussion can lead to alternative solutions.

One potential approach is to request a medication review. This can involve a clinical pharmacist who specializes in evaluating medication regimens and identifying potential alternatives. Pharmacists are trained to understand drug interactions, side effects, and therapeutic alternatives, and they can provide valuable insights into the best course of action. If the hospital's formulary does not include the previous medication, the pharmacist may suggest similar alternatives that are available within the hospital's procurement system.

If the physician and pharmacist determine that the new medication is not appropriate, they can advocate for a formulary exception. This process involves formally requesting the hospital's pharmacy and therapeutics committee to allow the use of a non-formulary medication based on the patient's specific clinical needs. This request typically requires documentation of the patient's medical history, the reasons for the change, and any supporting evidence that the previous medication is necessary for effective treatment.

In some cases, patients may also explore the option of obtaining the medication through an external pharmacy. If the medication is available outside the hospital's formulary, the physician can write a prescription that the patient can fill at a community pharmacy. However, this may involve additional costs, and patients should check with their insurance provider to understand coverage options.

Another avenue to consider is patient advocacy. If a patient feels strongly about the need for a specific medication, they can reach out to patient advocacy groups or organizations that specialize in their condition. These groups often have resources and information on navigating healthcare systems and may offer support in communicating with healthcare providers.

Lastly, it is crucial for patients to be proactive in their healthcare. Keeping a detailed record of medications, dosages, and any side effects experienced can be helpful during consultations with healthcare providers. This documentation can provide a clearer picture of the patient's experience and assist in making informed decisions about their treatment plan.

In summary, while navigating hospital drug procurement challenges can be complex, there are several strategies that patients can employ to seek alternatives. Open communication with healthcare providers, engaging with pharmacists, exploring formulary exceptions, considering external pharmacies, and advocating for oneself are all essential steps in ensuring that patients receive the most appropriate and effective medications for their health needs. It is vital for patients to remain engaged in their treatment process and to seek support when faced with obstacles in their medication management.

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