How to Retrieve Old Psychiatric Records When Your Clinic Closes - Psychiatry

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I hope everyone can help?


Hello Doctor: My friend used to visit the same clinic for treatment, and after a period of improvement, he stopped going for a long time.
Now he can no longer find that clinic, which has closed down.
However, he did transfer his medical records to another clinic, but he doesn't know how to track it down.
He only knows the doctor's name and that the doctor worked at Taipei City Hospital before practicing independently.
Can the medical association provide his family’s contact information? This might help in finding out which clinic his records were transferred to.
Are there any other better methods to locate his previous medical records?

A Qing, 20~29 year old female. Ask Date: 2003/12/03

Dr. Chen Guangpeng reply Psychiatry


Hello, A-Qing online user: Regarding the question you raised, it is indeed quite challenging, almost like a detective game.
I will try to brainstorm with you.
After the clinic has closed, there are two possibilities: if the physician is still practicing, you should be able to find out where they are practicing through the medical association, which would allow you to get in touch with them; if they are no longer practicing, there are two other possibilities: one is that they are still in Taiwan, and the medical association may be able to contact them, so you can relay your needs through the medical association or have them ask the physician to reach out to you; the other is that they are not in Taiwan, which complicates matters.
The only chance would be if their family is in Taiwan, as they might be able to answer your questions.
My brainstorming can only go this far; I hope it can be of some help to you.
Although past treatment records are very helpful in addressing current issues, if absolutely necessary, finding another specialist for a second opinion could also be a viable option.

Reply Date: 2003/12/03

More Info


Retrieving old psychiatric records can be a challenging process, especially when the original clinic has closed. However, there are several steps your friend can take to locate these records and ensure continuity of care. Here’s a comprehensive guide on how to approach this situation.

1. Contact the Closed Clinic: If the clinic has closed, it’s still worth trying to contact them. Sometimes, clinics will leave a forwarding address or phone number for patients to reach out regarding their medical records. If there’s a website or social media presence, checking there might provide additional information.

2. Check with the Local Health Department: In many regions, health departments maintain records of healthcare facilities, including those that have closed. They may have information on where the medical records were transferred or stored after the clinic's closure.

3. Reach Out to the State Medical Board: The state medical board or licensing authority may have information about the physician who treated your friend. They can provide guidance on how to obtain records or may have information on where the physician’s records were transferred.

4. Contact the Physician Directly: If your friend remembers the name of the psychiatrist, they can try to find contact information for that physician. Many doctors maintain their own records, and if they have moved to a new practice, they may still have access to past patient records.

5. Visit Other Clinics: Since your friend mentioned that their records were transferred to another clinic, visiting nearby clinics or hospitals where the psychiatrist may have worked could yield results. They can inquire if the records were indeed transferred there.

6. Request Records from the New Clinic: If your friend can identify the new clinic where the records might have been transferred, they should contact that clinic directly. They will likely need to provide identification and possibly sign a release form to access their records.

7. Utilize the Physician’s Association: If the psychiatrist is a member of a professional association, such as the American Psychiatric Association, they may be able to assist in locating the physician or provide guidance on how to retrieve records.

8. Legal Assistance: If all else fails, seeking legal advice may be necessary. An attorney specializing in healthcare law can provide guidance on how to obtain medical records and may assist in navigating any legal barriers.

9. Patient Advocacy Groups: There are various patient advocacy groups that can provide support and resources for individuals trying to retrieve medical records. They may have specific advice or contacts that could help your friend.

10. Document Everything: Throughout this process, it’s important for your friend to keep a detailed record of all communications, including dates, times, and the names of individuals spoken to. This documentation can be helpful if there are any disputes or if further action is needed.

In summary, while retrieving old psychiatric records can be complex, especially after a clinic has closed, there are multiple avenues to explore. Persistence is key, and utilizing available resources such as health departments, medical boards, and legal assistance can significantly aid in the process. It’s essential for your friend to remain proactive and organized in their efforts to ensure they can access their medical history for continued care.

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